Printer support | Printer offline | printer setup

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Printer Offline is a very common problem that happens in our day to day regular usage of printer. The main reason of Printer Offline is connectivity between computer and printer. There are many reasons of Printer Offline issue. Some of them are poor internet connection or USB connection, outdated printer or computer drivers and faulty hardware. You can check the printer and computer connectivity.
When your printer displays the Offline status in the printer’s control panel, you might not have connected the printer and computer to the network properly. You must check your device for the ink cartridges being properly installed, paper jams, and for low ink as well. You can also try below mentioned instructions properly one by one:

Troubleshooting Steps for Printer Offline:
  Try to set the printer to online. Go to Settings and then Printers. Right-click on the printer icon and click Use Printer Online.
  Right-click on the printer icon on the printer, go to the Printer menu and click Cancel All Documents.
  There might be a pending print job. That would cause the printer to go offline.
  Reboot the printer and computer. If it doesn’t work, reinstall the driver.
  Go to Settings then Printers and choose your printer. Right-click on the printer and choose Properties.
  From the General or Details tab, search for the driver button and select it.
  Reinstall the printer. Under Printers in the Settings option, choose the printer then remove the printer and reinstall it through the Add printer wizard.

After performing all the above mentioned steps if your problem is still persists then you can always contact our printer experts on our Toll Free Number @ 1-877-353-6650
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